OTSO STUDIO & SHOP
To see all of our latest clothing and to try things on before you buy, visit us here at our NEW home in the heart of the South Pennines,
Otso Clothing
6 Kiln Hill
Slaithwaite
HD7 5JS
We're generally open:
Tuesday to Saturday 9:30am till 4:30pm
Sunday and Monday 10am till 4pm
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CONTACT:
Shipping
All orders are sent by Royal Mail Recorded Delivery. UK shipping is a flat rate of £4.00. Spend £45 or over for FREE UK shipping. We can also ship to the EU and Internationally at a flat rate of £9.00 Recorded Delivery.
All of our orders are processed immediately so should arrive in 2 to 3 days but during busy periods please allow up to 12 days for UK delivery and 20 days for International orders.
Sizing
Unisex Regular T
All of our Sweaters and T Shirts are regular fitting. Order the size you would normally wear.
Womens Size Conversion:
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Size 0-2 = Kids 7 to 8 years
Size 2-4 = Kids 9 to 11yrs
Size 4-6 = Kids 12 to 14yrs
Size 6-8 = XS
Size 8-10 = S
Size 10-12 = M
Size 12-14 = L
Size 14-16 = XL
Returns
If you are not completely satisfied with your purchase(s) for any reason you are entitled to return any or all of the items to us for a full refund or exchange. Returned items must reach our warehouse no more than 30 days from the original order date to qualify for a refund or exchange.
Please send all returns registered post to this address and insert a note with your contact details and original order number on:
Otso Clothing
16 Kiln Hill
Slaithwaite
HD7 5JS
All items returned must be in their original condition with all labels and branding intact. We reserve the right to withhold a refund, credit or exchange for any of items returned to us that are deemed unfit for re-sale.
All returned items remain your responsibility until they arrive back at our warehouse. We recommend that all returns are sent using a traceable service such as Recorded Delivery or via an equivalent service that requires a signature upon delivery.
Orders returned for refunds will have the original shipping cost deducted from the refund. If the order qualified for free shipping at the time of purchase, then a full refund for the entire order value will be granted, but if a shipping charge was applied to the order, that will be decuted from the refund.
Otso Clothing will not accept any returns if the print as been damaged due to improper cleaning. Please do not tumble dry or iron your garment on the printed parts. Also wash them at 30 degrees to help the environment.